I'm on my second one. Once you get the hang of how to dissamble and reassemble they are very easy to work on. Great engineering.

The case is more difficult to work in than other mini-ITX systems. Separating the drive bay from the chassis requires two sets of hands. The cable lengths are shorter than I'd like, and the 80-conductor IDE cable gets crunched in ways that worry me....

my mother lives in an RV (Ah retirement) she needed small and compact. Got this baby, through a celeron 2.8, with 512 of ram, runs great, cool and faily quite, Highly recomended