First of all, to set the record straight, I do not work for Breville, just a very happy end user. I bought this last year during Kambo's Christmas sale ($90) and have been using it serveral times, each time we have been achieving perfect result on...

on grill side with lid down (the lid touches the drumsticks!). 45 minutes later on 'sear' and the drumsticks were still raw in the middle. Do not buy this product

I really want to give this product zero stars i bought this $99 new last week at myers to use on balcony. It has a 'sear' setting, supposedly to char a steak. No way, is nowhere near hot enough. Only good fish, cannot use for fast cooking red meat or...