However, as this is a gift for my sister, I can't rate the coffee maker itself. We own a Keurig and are very happy with it! We use ours at least three times a day, EVERY day for the last 3 years.

Delivered when promised and in good condition. Great for small countertop space.

I find it easy to operate and that is a big plus for me. It makes excellent coffee. My husband wants to take it to his office! I might have to get one for him because he can't have mine.

I purchased this for a daughter-in-law who is the only coffee drinker in her house. She was so delighted that she opened it and used it before taking it home. It arrived in perfect condition and promptly. I will very likely shop Hayneedle in the future.