when I first bought the unit I loved it ... 6 mo later it quit working and would not release my dvd.called sony and they said to ship to their laredo repair department and it would be covered at no cost. did what they said. checked web site for status...

Unfortunately, I own two of thse units. They both have the same problem. The unit freezes while playing commercial DVDs that play perfectly on other players including other Sony models. Sony is aware of the problem with the 500 series (check the Sony...